FAQ's

  1. How long are shipping times?

Your products will ship within 1-5 days of your order, and then take up to 2-4 weeks to reach your doorstep. Each product at BlankOffice has an estimated delivery time that you can find in the product description. 

  1. What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong attach a picture if the item is damaged or faulty, and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.

  1. Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

  1. What happens if I receive the wrong item?

If there’s an issue with your order, if it’s the wrong size, wrong colour, defective, or otherwise not exactly what you wanted. Then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

  1. Do you offer exchanges?

We do not offer exchanges. Please ensure that you order the correct product & design before placing your purchase. Refunds will only be issued if there is a problem with the product or it does not arrive with the given timeframe.